SHIPMENT
The products are delivered via Royal Mail, DHL or Hermes.
Parcels are posted only on working days, Mon - Fri.
The maximum weight of a parcel sent by Royal Mail is 2kg, or 4kg (in this case your order will be packed in two separate parcels up to 2 kg each).
Packages exceeding this weight are shipped via Hermes or DHL. The maximum package weight for Hermes is 15 kg and the maximum package weight for DHL is 25 kg..
The delivery time is 2-3 days. We remind you that this is the minimum time and is not guaranteed by the courier. The store is not responsible for delays on the part of external couriers.
The delivery time for international shipments is on average 3 weeks (Please note that the UK is not in the EU) Parcels outside the UK are shipped via Royal Mail.
Royal Mail does not provide TRACKING NUMBERS for international shipments.
WWW.TANIEKOSMETYKI.CO.UK online store IS NOT LIABLE for parcels lost during foreign shipment and does not refund funds in the event of a parcel lost.
The proof of sending the package is a photo of the confirmation of posting on the ROYAL MAIL website.
When ordering outside the UK -> you order at your own risk.
Cost of delivery:
Royal Mail 1st Class (1-2 business days)
- up to 1 kg - £ 3,59
Royal Mail 2nd Class (2-3 business days)
- up to 2 kg - £ 3.19
Free shipping for orders over £ 32,99!*
*Parcel must not exceed 2kg, shipping via Royal Mail.
- up to 4 kg - £ 6.39 (NOTE: We ship the order in two packages!)
Free shipping for orders over £ 65,98!*
*For orders Above 4kg, please use other courier available.
Hermes (1-2 business days)
- up to 1.9 kg - £ 4.49 Free shipping from an order value of £ 85.00 (package with signature)
- 1.9 - 4.5 kg - £ 7.69 Free shipping from an order value of £ 99.00 (package with signature)
- 4.5 - 9 kg - £ 9.49 Free shipping from an order value of £ 109.00 (package with signature)
- 9 - 14 kg - £ 10.49 Free shipping from an order value of £ 129.00 (package with signature)
Over 15 kg, please contact the shop staff.
DHL (1-2 business days)
- up to 1.9 kg - £ 6.99 Free shipping from an order value of £ 85.00 (package with signature)
- 1.9 - 4.5 kg - £ 7.99 Free shipping from order value £ 95.00 (package with signature)
- 4.5 - 9 kg - £ 8.99 Free shipping from an order value of £ 109.00 (package with signature)
- 9 - 14 kg - £ 11.49 Free shipping from an order value of £ 120.00 (package with signature)
- 14 - 19 kg - £ 15.49 Free shipping from order value £ 135.00 (package with signature)
- 19 - 24 kg - £ 26.99 Free shipping from order value £ 169.00 (package with signature)
Over 25 kg please contact the shop staff.
Principles of order fulfillment
1.1. The goods are delivered to the address indicated by the customer when placing the order.
1.2. The ordered goods are delivered by Royal Mail or by Hermes. Delivery costs are indicated at the time of placing the Order.
1.3. The time of delivery is from 1 to 3 business days from the date of sending the Order by the Customer.
1.4. If you do not receive the parcel, please report it within 2-4 working days from dispatch, depending on the type of delivery method chosen.
1.5.Customers can access these Regulations at any time via the link found on the home page of the website and download it and print it out.
Consolidation, security, disclosure and confirmation to the Customer of the essential provisions of the Agreement for the sale of Goods takes place by sending the Customer to the e-mail address provided and by attaching a confirmation printout and Order specification to the shipment containing the Goods.